Frequently Asked Questions

A list of our frequent questions asked by our clients to understand our business and services to improve our customer relationships and experience.

We offer a wide range of services, including fashion retail at ShopMyRax, hair styling and braiding at TayoCuts and Braid Box, beauty treatments at Nail Box and Lash Box, laser hair removal & advanced skin treatments at Lazr Box, and wellness services at Spa Box. Additionally, we have Cafe Box for food and beverages and Peppersoup Box for all things peppersoup.

Yes, at TayoCuts, we provide custom wig making services tailored to your preferences. Our skilled stylists will create a wig that perfectly matches your style and needs.

Walk-ins are welcome for all services.
If you prefer to book in advance, please note that appointments are only accepted for our Lash Box, Spa Box, and Lazrbox treatments. A deposit is required to secure these bookings.

You can schedule your appointment through our Fresha page, give us a call, or send us a WhatsApp message. For more information, please visit our Contact Us page.

At Spa Box, we offer a variety of regular routine facials designed to address different skin concerns and provide optimal results. For more advanced treatments, including medical-grade facials, visit Lazr Box.

Yes, our laser treatments at Lazr Box are performed by experienced professionals to ensure safety and effectiveness. We use one of the top-range machines that cater to all skin types, especially black skin.

For cancellations or rescheduling, please contact us directly. Deposits are required for all scheduled appointments and are non-refundable if less than 24 hours’ notice is given.

No, The Triplets Studio is a unisex business. Men’s services include hair cutting, pedicure, male grooming, facials, and massages, not to mention our delicious range of food and drinks.

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